Shipping policy
At Hustle Clothing, we believe that hard work and dedication should be rewarded, and we’re committed to delivering your order as efficiently as possible. Whether you’re stocking up on new gear for your hustle or gifting it to someone else, we want your experience with us to be smooth and hassle-free. Here’s everything you need to know about our shipping process:
Order Processing:
All orders are processed within 1-3 business days (excluding weekends and public holidays).
We do our best to ship orders as quickly as possible, but during peak seasons or sales events, processing times may be slightly longer.
Once your order is processed, you will receive a tracking number via email, so you can monitor the progress of your shipment.
If an item is out of stock or delayed, you will be notified immediately. If the delay exceeds 7 business days, we will offer you the option to cancel the order or choose an alternative item.
Shipping Rates and Delivery Times:
We offer several shipping options to fit your needs:
Standard Shipping (UK):
Delivery time: 3-5 business days
Rate: £5.95
Express Delivery (UK):
Delivery time: 1 business day upon dispatch
Rate: £10
International Shipping
Rate: £20
Please note that delivery times are estimates and may vary based on factors such as location, weather, or third-party carriers.
International Shipping:
We offer international shipping to select countries outside the UK. If you live outside the UK, please ensure you provide the correct international shipping address at checkout. International orders may be subject to import taxes or customs fees, which are the responsibility of the buyer.
International Standard Shipping:
Delivery time: 7-21 business days
Rate: Varies by destination
Customs fees, taxes, or additional charges may apply depending on your country’s regulations.
Shipping Delays:
While we strive to meet our estimated delivery times, there are instances when unforeseen delays occur. These could be due to:
Severe weather conditions
High order volumes
Carrier delays (e.g., Royal Mail, DPD, UPS, etc.)
We recommend checking the tracking number for updates on your order status. If you have any questions or concerns about your delivery, our customer support team is here to help!
Lost or Damaged Packages:
Lost Packages: If your package shows as delivered but you haven’t received it, please check with your neighbours or your local post office. If the package cannot be located, please contact us within 7 days of the delivery date.
Damaged Packages: If your item arrives damaged, please take a photo of the damage and contact us within 7 days for a replacement or refund. We will ensure that you receive the support you need.
Address Accuracy:
Please double-check your shipping address before confirming your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you notice a mistake in your address, please contact us as soon as possible before your order ships.
Customer Support:
If you have any questions or concerns regarding your order, shipping, or delivery, feel free to reach out to our customer support team at support@hustleclothing.com. We’re here to assist you every step of the way.
Thank you for choosing Hustle Clothing. We appreciate your business and are excited to be a part of your hustle!